Return & Refund Policy

1. Return Eligibility

We accept returns within 5 days of delivery under the following conditions:

• Item must be unworn, unused, and unwashed
• Item must be in original condition with all packaging
• No stains, odors, or damage
• Proof of purchase is required
• Any items that do not meet these conditions will be denied

2. Non-Returnable Items

The following items are not eligible for return or refund:

• Limited drops / exclusive releases
• Final sale items
• Discounted items
• Customized or made-to-order products
• If an item is marked “Final Sale,” or has any other say in description it cannot be returned under any circumstances

3. Refunds

Once your return is received and inspected:

• Approved returns will be issued as a refund to your original payment method
• Please allow 5–15 business days for processing
• Refunds may be issued as store credit at our discretion
• We reserve the right to deny refunds if the item does not meet return standards

4. Exchanges

We currently do not offer direct exchanges. If you need a different size or item:

• Return the original item (if eligible)
• Place a new order separately

5. Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item:

• Contact us within 48 hours of delivery
• Include photos and order details
• If approved, we will provide a replacement or refund at no cost

6. Return Shipping

• Customers are responsible for all return shipping costs
• Original shipping fees are non-refundable
• We recommend using a trackable shipping method, as we are not responsible for lost return packages

7. Order Cancellations

Orders cannot be canceled once they have been placed.

8. Contact

For all return or refund inquiries: 📧 support@lxrprive.com

9. Brand Standard

LXЯ PRIVÉ is built on precision, scarcity, and intent. Every purchase is a commitment to quality — not convenience.